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Websites moeten toegankelijk blijven bij weigeren tracking cookies
Ambtsbericht AP over cookies en online tracking
Gaan de vuistregels voor cookiebanners ook op voor vergelijkbare technieken?
Ja. De vuistregels voor cookiebanners gaan over cookies en alle andere technieken waarmee u informatie opslaat op of toegang verkrijgt tot het apparaat van de gebruiker (zoals een mobiele telefoon of computer).
Naast cookies gaat het bijvoorbeeld ook om:
- het plaatsen van niet-essentiële gegevens op het apparaat van de gebruiker, bijvoorbeeld via local storage;
- trackingpixels;
- web beacons;
- fingerprinting.
Besluit boete AS Watson - Kruidvat
Clear and misleading cookie banners
When are organisations allowed to place tracking cookies on my computer?
An organisation is only allowed to place tracking cookies on your device (such as your computer, laptop, smartphone or tablet) if you have been informed about this. And you have given consent for this.
The organisation that wants to place tracking cookies must provide information in advance about:
- which cookies are used;
- which personal data of you are processed;
- what happens with these data;
- how long these cookies will be retained or stay on your device.
The information about cookies must be displayed before you give or refuse consent for placing cookies. This can be done, for example, with an information bar and buttons (cookie banner) using which you can indicate whether you accept or refuse the tracking cookies.
It is not enough if the organisation merely refers to, for example, the general terms and conditions or a privacy statement.
No valid consent
In the following examples, there is no valid consent:
- Websites stating that they assume that you have given consent when you continue to use the site (continue scrolling or swiping) after an information bar has been displayed. In such case, the information bar says, for example: 'By continuing to use this website you agree to placing tracking cookies' Or: 'By clicking an article from the newsletter we assume that you give consent'.
- Standard settings where all categories of cookies have been pre-checked.
- Websites that you can only visit if you give consent for placing tracking cookies. Under the privacy legislation, a cookiewall is prohibited.
Cookiewall
Tracking cookies
Internet & slimme apparaten
Whom can I turn to if I have a question or complaint about cookies?
First contact the owner of the website concerned. Are these cookies placed by a third party? Then you can also approach this third party. The owner of the website and the third party are both obliged to give you information.
For general information and/or complaints about cookies, you can contact the Netherlands Authority for Consumers and Markets (ACM).
Do you have a complaint about (tracking) cookies and how they are used for processing your personal data? And does the website owner not respond, or are you not satisfied with the response? Then you can submit a complaint to the Dutch Data Protection Authority.
Zoekt u informatie van voor 25 mei 2018? Bekijk ons archief.