AI literacy
From 2 February 2025, organisations that develop or use AI systems have to ensure that their employees are 'AI-literate'. This means that they have to ensure that people in the organisation have sufficient knowledge and skills to use AI responsibly.
On this page
AI literacy is an obligation in the AI Act. In addition to the necessary skills, everyone who works with AI systems within or on behalf of an organisation must have sufficient knowledge and understanding of the technical functioning of AI systems, but also of the social, ethical and practical aspects of such systems. This is because the use of AI systems may result in major risks for and have a significant impact on people. For example, if an organisation takes a decision about them with the help of AI.
A high level of AI knowledge is also important for policy makers, politicians and supervisory authorities when making policy choices.
Required knowledge depends on circumstances
Which knowledge and skills people in the organisation need may vary for each situation. This depends, among other things, on the context in which the system is used and what the risks are.
Organisations can find diverse examples in the document Get started with AI literacy
What can organisations do?
Organisations that develop or use AI systems are obliged to take measures to foster AI literacy of their employees. The law does not say exactly which measures need to be taken.
The AP recommends that organisations make AI literacy a priority and address it strategically, for example using a multi-year action plan for establishing a mature level of AI literacy. The document Get started with AI literacy of the AP helps with this.