Internet of things

In addition to PCs, laptops and smartphones, more and more other devices are connected to the Internet and communicate among themselves. For example, smart TVs, cars, wearables (such as a smartwatch), toys, fridges, music systems, lights and thermostats. Together, these devices make up the ‘Internet of Things’.

On this page

  1. General information

Possibilities
 

The Internet of Things enables new applications and a smarter and more measurable living environment. That is why we also call devices with an Internet connection ‘smart’. Often, they make our lives easier.
Not only in the household can you come across the Internet of Things, but also in organisations and companies or in the street. For example, in healthcare, education and in the public area (‘smart cities’). Here as well, smart devices can offer more insight and ease of use.
Risks of the Internet of Things
The Internet of Things also entails risks, among other things for your privacy. Smart devices often collect privacy-sensitive information, including personal data. And it is not always clear what happens with that information. This must be clear to users, though. Besides, the security has to be in order, to prevent the data from falling into the wrong hands.


Privacy protection
 

The number of devices with an Internet connection in Dutch households is growing. Do you use a smart device too? Make sure then that you protect your privacy. To help you do this, the Dutch Data Protection Authority gives you a number of tips for the purchase, installation and safe use of a smart device.

 Do you want to know which rules apply for a camera at your house (or your neighbours' house), such as a video doorbell or security camera? You can find all the information you need on the page Camera use in and around the house.

Quick answers

What can I do if there is a security problem with my smart device?

Smart devices are produced and sold on a large scale. This means that a security problem manifesting itself in a device or type of device that is bought by many people may impact a large group of people.
Do you hear in the media that there is a security problem with a device that you also have yourself? Then you can best consult the website of the manufacturer for more information.
Besides, you can also switch off the device temporarily until it is clear what the problem is and how you can use the device safely again.
 

Who can I turn to if I have a question or complaint about a smart device?

Do you have a question or complaint about your privacy with regard to a smart device? First contact the manufacturer of the device or the (web)shop where you bought it.
Do you have a complaint and are you unable to resolve it together with the manufacturer or the shop? And was the device made in the European Union (EU), or did you buy it in the EU? Then you can submit your complaint to the Dutch Data Protection Authority (Dutch DPA).
 

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